Another Office Woe
August 20, 2007
Joel hits it well.
I bought a retail copy of Office 2007 today…. but I simply could not figure out how to open the bizarre new packaging… It seems like even rudimentary usability testing would have revealed the problem. A box that many people can’t figure out how to open without a Google search is an unusually pathetic failure of design.
Amazingly ROTFL stuff. Microsoft may as well open a new tech support website/help desk to take calls from irate customers who can’t get a box open. As a technical writer, I advocate Microsoft to attach a user manual/cue card that gives instruction on how to open the box.
I guess these giant-sized companies prohibit commonsense directly in proportion to the profits they rake in.
PS: I’m using Office 2007 but like millions of others, am unable find ONE compelling reason why I upgraded. The benefits of hindsight 
